Contact:   07308 726 369

Privacy Policy

Last updated: 10 April 2026

This Privacy Policy explains how Compton Therapies Ltd, trading as Compton Physiotherapy (“we”, “us”, “our”), collects and uses your personal data when you visit comptonphysiotherapy.co.uk or enquire about our services. We are a data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Compton Therapies Ltd is a company registered in England and Wales (company number 15983753). You can contact us at info@comptonphysiotherapy.co.uk or on 07308 726 369.

2. What data we collect

  • Enquiry details: name, phone number, email address and any information you provide when you contact us through our website, by phone or by email.
  • Health information: where relevant to the physiotherapy services you request. Health data is treated as special category data and handled with additional safeguards.
  • Website usage data: pages visited, device type, approximate location, referrer and similar analytics information collected via cookies and similar technologies — only where you have given consent. See our Cookies Policy for details.

3. How we use your data and our lawful basis

  • To respond to enquiries and deliver care — lawful basis: performance of a contract, or taking steps at your request prior to entering a contract (UK GDPR Art. 6(1)(b)); for health data, Art. 9(2)(h) (provision of health care).
  • To operate and secure our website — lawful basis: our legitimate interests in running a safe, functional website (Art. 6(1)(f)).
  • To measure website performance and advertising via Google Analytics and Google Ads — lawful basis: your consent (Art. 6(1)(a)), which you may give or withdraw at any time.

4. Who we share your data with

We do not sell your data. We share limited information with trusted service providers who help us run the practice and the website, including:

  • Our website host and email provider, for the purposes of operating the site and responding to your enquiry.
  • Google LLC, where you have consented to analytics and advertising cookies, for website analytics (Google Analytics 4) and conversion measurement (Google Ads).
  • Regulators, insurers or legal advisers where we are required to do so by law.

5. International transfers

Some of our service providers, including Google, may process data outside the UK. Where this happens, we rely on the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, or on an adequacy decision made by the UK government, to ensure your data remains protected.

6. How long we keep your data

We keep enquiry and clinical records only for as long as necessary to provide our services and to meet our legal and professional obligations. Clinical notes are retained in line with Chartered Society of Physiotherapy guidance. Website analytics data is retained in accordance with Google’s default retention settings.

7. Your rights

Under UK GDPR you have the right to:

  • access the personal data we hold about you;
  • ask us to correct inaccurate or incomplete data;
  • ask us to erase your data in certain circumstances;
  • object to or restrict how we use your data;
  • withdraw consent at any time (without affecting the lawfulness of processing carried out before withdrawal);
  • lodge a complaint with the Information Commissioner’s Office (ico.org.uk).

To exercise any of these rights, please email info@comptonphysiotherapy.co.uk.

8. Cookies and tracking

For details about the cookies we use and how to manage your preferences, please see our Cookies Policy. You can change your consent at any time using the link in the footer of any page.

9. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of the page reflects the most recent change.

10. Contact us

If you have any questions about this policy or how we handle your personal data, please contact:

Compton Therapies Ltd
Email: info@comptonphysiotherapy.co.uk
Phone: 07308 726 369